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Vantage VIP Service is a comprehensive business communications solution powered by the unification of voice, data and network services into an incredibly fast platform, delivering performance and savings previously unavailable to small businesses, branch offices and schools.

VIP Service provides integrated local, long distance, high-speed Internet and intra-company communications and includes a full menu of network-based features. This solution provides robust quality of service, advanced applications and disaster planning capabilities to ensure that it remains a mission-critical component of your business. Delivered over a single, seamless platform, VIP Service is affordable and easy to acquire, use and manage. Designed to deliver powerful employee productivity gains, business performance enhancements and financial efficiencies to small businesses, VIP Service helps small business users gain business capabilities previously available only to the largest organizations, all due to a revolution in the way we communicate.


What Does VIP Service Include?

All the features of traditional phone system, including:
  • Hold, transfer, conference, call forwarding, call waiting
  • Feature-rich PBX functionality with crystal-clear voice quality

Powerful network services, including:
  • Clear channel data T-1 for Voice and Data
  • Unlimited local and domestic long distance calling
  • Unified messaging to the desktop
  • Direct Inward Dial numbers to every station, Local Number Portability

Advanced professional features, such as:
  • Auto receptionist
  • Auto attendant
  • Call center

Previously unavailable features, such as:
  • Soft phone, IP fax and secure Instant Messaging (IM)
  • Onscreen programming and missed calls
  • Unified messaging: voicemail integrated with web and e-mail
  • Direct dial from Microsoft OutlookŪ
  • Pop-up screen to show incoming calls
  • One converged network for all communication - voice, data, video and Internet
  • One network for all features - voicemail, call forwarding and others
  • One website to control and manage voice applications
  • Connection to multiple locations via 4-digit interoffice dialing
  • Interoffice transfer, common voicemail and common receptionist
  • Under development: Voicemail, fax mail, e-mail to searchable text; fax to searchable text

Platform for future enhanced capabilities to improve business performance includes:
  • Mobility and telecommuting
  • Disaster recovery and business continuance

Download an overview of VIP Service.